Return Policy for Maryams.ae
Thank you for shopping at Maryams.ae. We strive to ensure your satisfaction with every purchase. Please review our return policy below to understand your options for returns and exchanges.
### 1. 1-Day Return Policy
- Certain products are eligible for a return within **1 day** of delivery.
- To qualify for a 1-day return, the product must be in its original condition, unused, and in the original packaging with all tags attached.
- Please initiate the return process through your **user dashboard** or contact our customer support team within 24 hours of receiving your order.
### 2. Non-Returnable Products
- Some products are marked as **non-returnable** due to hygiene reasons, perishable nature, or other restrictions.
-These items are clearly indicated on the product page at the time of purchase. Please review product details carefully before placing your order.
### 3. 30-Day Return Policy
- Most products are eligible for a return or exchange within **30 days** of delivery.
- To be eligible, the product must be unused, in its original condition, and in the original packaging with all tags intact.
- If you receive a defective or damaged product, please contact us immediately to resolve the issue.
### How to Initiate a Return:
1. You can initiate a return directly through your **user dashboard** on our website.
2. Alternatively, contact our customer support team at **shop@maryams.ae**.
3. Provide your order number, product details, and reason for return.
4. Our team will guide you through the return process and provide a return authorization if applicable.
### Refund Process:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit Immediately if you will choose waller or it will be applied to your original payment method within 7 business days.
### Exchanges:
-If you need to exchange an item, please contact our customer support team. Exchanges are subject to product availability.
### Important Notes:
- Return shipping costs will be covered by Maryams.ae for all eligible returns.
- Refunds will not be issued for products returned without prior authorization or those that do not meet the return policy criteria.
For any questions or concerns regarding our return policy, please create a ticket from your dashboard or contact us at shop@maryams.ae. We are here to help
Thank you for choosing Maryams.ae.
Maryams.ae, founded in 2021 and registered in the UAE, is revolutionizing online shopping with a diverse range of products, from fashion and tech to home essentials. We offer a seamless, personalized shopping experience with secure payments, fast shipping, and intuitive navigation. Partnering with top brands and trusted sellers, we ensure quality at competitive prices. Our dedicated customer support is always ready to assist. Join our growing community and discover the future of online retail with Maryam’s.ae